Fordeq
Corporate Enterprise Background
Operations & Monitoring

Complete Observability
for Your Integrations

MONITORING · RECOVERY · ALERTING

Gain operational visibility into every data flow with real-time monitoring, retry and replay visibility, flow status and proactive alerting. Track service health, debug issues faster, and maintain peak performance across your entire integration platform.

Real-Time Flow Monitoring

Monitor every integration flow with instant visibility into processing metrics, data volumes and service health.

  • Live flow execution metrics
  • Processing throughput and latency tracking
  • Data volume and payload monitoring
  • Service health and availability status
  • Performance trending and analytics
  • Custom metric collection and visualization

Retry & Replay Visibility

Complete visibility into retry attempts and replay operations with detailed tracking and recovery controls.

  • Automatic retry with exponential backoff
  • Manual event replay from historical data
  • Detailed retry attempt history and logs
  • Dead-letter queue (DLQ) management
  • Replay filtering and execution control
  • Recovery time objective (RTO) tracking

Proactive Alerting & Notifications

Get ahead of issues with intelligent alerting, thresholds and integrations with your existing tools.

  • Built-in alert rules and templates
  • Custom threshold configuration
  • Multi-channel notifications (email, Slack, PagerDuty)
  • Alert routing and escalation policies
  • Alert deduplication and grouping
  • Integration with Prometheus and Grafana dashboards

Common Use Cases

Typical observability scenarios and integration patterns for maintaining reliable services at scale.

Production Monitoring

Track live integrations in production with real-time metrics, latency analysis and performance trending to ensure reliability.

Issue Detection & Response

Detect anomalies and failures instantly with proactive alerts that route to the right teams for faster incident response.

Performance Optimization

Identify bottlenecks and optimize integration flows based on detailed latency and throughput metrics across all services.

Compliance & Audit Trails

Maintain complete audit logs of all data flows and operations for regulatory compliance and troubleshooting.

Data Recovery

Quickly recover from failures with event replay capabilities and detailed logs of what data was processed and when.

Team Collaboration

Share observability data with your team through dashboards, alerts and historical logs for better cross-functional troubleshooting.

Observability Stack Integration

Integrates seamlessly with industry-standard monitoring and observability tools to extend visibility across your entire infrastructure.

Prometheus Integration

Export metrics to Prometheus for long-term storage and advanced querying of flow performance and system health metrics.

Grafana Dashboards

Visualize observability data with pre-built and custom Grafana dashboards for real-time monitoring and historical analysis.

Structured Logging

All events logged with structured formats for easy parsing, filtering and analysis in your preferred logging solution.

Distributed Tracing

Track request flows across services with correlation IDs and detailed trace information for end-to-end observability.

Metrics Aggregation

Automatic collection and aggregation of metrics from all flows, services and operations for comprehensive platform visibility.

Key Metrics Tracked

Comprehensive metrics collected and monitored across all integration flows for complete operational insight.

  • Flow execution count and success rate
  • End-to-end processing latency
  • Throughput (messages/events per second)
  • Error rates and failure categories
  • Retry attempt counts and success rates
  • Queue depth and backlog monitoring
  • Service availability and uptime
  • Resource utilization (CPU, memory, I/O)
  • Database query performance
  • API response times and status codes
  • Alert triggering and resolution times
  • Data loss and completeness metrics

Observability Best Practices

Follow industry best practices for monitoring, alerting and troubleshooting integration platforms.

  • Define meaningful alerts based on business KPIs
  • Set up redundant monitoring to avoid alert fatigue
  • Implement tiered alerting with appropriate escalation
  • Use correlation IDs for tracing requests across systems
  • Retain logs and metrics for compliance periods
  • Establish clear runbooks for common alerts
  • Monitor the monitors - alert on monitoring system health
  • Use sampling for high-volume metrics to manage costs
  • Implement service-level objectives (SLOs)
  • Create dashboards for different roles (ops, dev, exec)
  • Regularly review and tune alert thresholds
  • Automate incident response where possible

Frequently Asked Questions

What metrics does the observability platform track?
The platform tracks flow execution metrics, latency, throughput, error rates, retry attempts, queue depth, service availability, resource utilization, and more. All metrics are customizable based on your needs.
How long are logs and metrics retained?
Retention periods are configurable based on your subscription. Typically, high-frequency metrics are retained for 30 days, while detailed logs and trace data can be retained longer or exported to long-term storage like S3.
Can I integrate with Prometheus and Grafana?
Yes. The platform exports metrics in Prometheus format and provides pre-built Grafana dashboards. You can also configure custom Grafana dashboards using our metrics API.
What alerting channels are supported?
We support email, Slack, PagerDuty, Microsoft Teams, webhooks, and SMS notifications. Alerts can be routed based on escalation policies and team assignments.
How do I troubleshoot a failed flow?
Failed flows show detailed error messages, logs, and stack traces. You can replay the failed data, view related flows, check upstream/downstream operations, and manually retry with modified data.
Is there support for custom metrics?
Yes. Integration flows can emit custom metrics through the metrics API. These custom metrics appear alongside built-in metrics in dashboards and alerting rules.
How do you handle high-volume monitoring?
The platform automatically samples high-volume metrics while maintaining detailed traces for errors and anomalies. You can configure sampling rates per metric to balance visibility and storage costs.
Can I set up alerts based on business logic?
Absolutely. You can create alerts based on combinations of metrics, thresholds, anomaly detection, and even custom business rules embedded in your flows.

Performance Benefits

Comprehensive observability provides tangible benefits to your operations and business.

Faster Mean Time to Resolution (MTTR)

Detailed metrics and logs reduce investigation time from hours to minutes, minimizing business impact.

Proactive Issue Prevention

Early warning signs detected through anomaly detection prevent failures before they impact users.

Optimized Performance

Data-driven insights identify bottlenecks and inefficiencies for continuous optimization.

Reduced False Alarms

Intelligent alerting with baseline learning and correlation reduces alert fatigue for ops teams.

Better Capacity Planning

Trending metrics and forecasting help plan infrastructure growth before hitting limits.

Gain Complete Visibility Into Your Integrations

Start monitoring your integration platform today and unlock insights that drive reliability, performance and business value.